• Artificial Intelligence (AI) has become increasingly vital today in transforming industries and shaping our lives.
• To expand on this, we have listed some excellent reading material on the applications and importance of artificial intelligence.
• Check out our top ten reading picks for AI operations for 2023. These resources will help you and your business gain an edge in AI applications.

AI-powered technologies enhance efficiency, productivity, and accuracy across various sectors, including healthcare, finance, manufacturing, transportation, and communication. It enables advancements in medical diagnoses, drug discovery, personalized treatments, optimized financial transactions, risk assessments, and fraud detection, fostering economic growth and stability.

As AI evolves, its significance will only grow, offering immense innovation and problem-solving potential and creating a more sustainable and prosperous future.

Here are our top ten articles on AI operations you should read in 2023 to give your business an edge in AI applications.

Top 10 Articles on AI

1. How To Streamline the Offboarding Process With AI

This article discusses how artificial intelligence can help organizations improve the process of offboarding employees.

Conventional methods are largely impersonal and lack any form of compassion. However, the article emphasizes how AI can be used for a cohesive and uniform experience, leaving employees with a positive impression and reducing HR workload, which helps the organization with its reputation.

2. AI: The Gamechanger for Modern-Day Organizations

The author of this article talks about how conventional organizations relied on various aspects of human intelligence, including language, speech recognition, and visual perception, in addition to the decision-making process.

The article then focuses on the changes modern businesses have undergone by gradually incorporating AI in their operations and how this helps with things like customer experience, design innovations, and operational challenges.

3. How To Integrate AI With HR for Better Decision-Making

As AI gains a larger role in operations, HR departments, too, have adopted AI on a broader scale. The article discusses how including AI improves accuracy, objectivity, and efficiency for human resource leaders.

The author talks about how organizations can strike a balance between human intelligence and automation in the decision-making process, even while maintaining human-centric approaches.

See More: Has OpenAI Lost Its Charm?

4. AI: The Catalyst for Innovation in the Insurance Industry

This article talks about the role of AI in the insurance industry. According to the author, AI will likely drive significant profitability and productivity improvements.

The article goes on about how AI supports better underwriting decisions and helps create new products. It also discusses using AI-based predictive analytics to help the industry remain competitive and future-proof.

5. The Role of AI in Shaping HR Strategies and Talent Development

The author of this article talks about how recent improvements in the accessibility and application of artificial intelligence tools have bolstered adoption in HR departments. It discusses how HR executives increasingly use AI for operations, including payroll, candidate screening, compliance monitoring, onboarding employees, and more. It also discusses how HR can leverage AI to meet its objectives in a modern competitive business environment.

6. How Will Generative AI Transform Contact Centers

In this article, the author discusses how contact centers have taken to generative AI technologies and what benefits organizations derive from these changes. The article talks about how AI has changed how agents interact with customers and about the role of generative AI in solving common issues for contact centers, including case swarming, growing citizen users, and the lack of optimized analytics.

See More: How ChatGPT Could Spread Disinformation Via Fake Reviews

7. 4 Ways Generative AI Is Simplifying Influencer Marketing

In another article discussing the importance of generative AI, the author talks about how influencer marketing professionals find generative AI tools important to operations.

The article also discusses the role of generative AI in creating optimized text and image content, supporting audience engagement, and building brand consciousness and loyalty.

8. The Silent Revolution of Software Testing: AI’s Role in Faster QA

This article discusses artificial intelligence’s growing use and effectiveness in the DevOps process, including the software development life cycle. The author discusses how AI can optimize the quality assurance process through adequate testing, minimizing resource wastage with the help of tooling such as Predictive Test Selection. It also talks about data-driven pipelines and the potential of AI to minimize costs associated with hardware, test execution and builds.

9. How AI Will Affect Developer Workflows

This article sheds further light on the use of generative AI in software development life cycles. While there has been an underlying fear of AI replacing the human workforce, the article talks about how AI will change development workflows and benefit software developers going forward, including advantages in productivity, security, and low-code/no-code development.

10. How AI Will Shine a Light on Dark Data

This article discusses the use of AI to optimize dark data — data acquired from various sources but not conventionally used for decision-making. The influx of generative AI tech has brought to light the perils of using data that may not be legitimate. The article discusses the problem in-depth and discusses potential solutions and the way forward for businesses increasingly reliant on such tools.

Resource : https://www.spiceworks.com/tech/artificial-intelligence/articles/10-articles-on-artificial-intelligence-you-should-read-in-2023/